Warranty & Aftercare

Stairlift Warranty & Aftercare

At Stairlift Solutions, all our stairlifts are extremely reliable and we really don’t anticipate any problems occurring, however in the unlikely event of a breakdown or in case an unforeseen repair is required, having an extended warranty or a service contract will provide you with total peace of mind.

We pride ourselves on our after-sales care and making sure we look after all our customers both old and new alike. Our professional team are always here 24 hours a day, 7 days a week to help and to fix any problems that might crop up but by purchasing an extended warranty you will then be fully covered for the call out, parts and labour costs should anything go wrong. Another advantage of taking out an extended warranty is that the stairlift will also be serviced for every year that it is covered.

We offer both short-term & long-term stairlift warranties including 1 year & 2-year warranties along with 3 year & 4-year long term warranties. 

Plus we can also offer a service contract instead which is a more flexible and cheaper alternative.

We provide affordable warranties or service contracts for all our stairlifts depending on your needs, both short term and long term. Our extended warranties and service contracts are not externally insurance backed.

We have over 500 reviews!

Browse through some of our 500+ reviews from Google, Yell, Which Trusted Traders & Facebook!

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Sheila Conlin
Sheila Conlin
2023-07-10
We had an excellent service from this company. They were helpful & efficient & nothing was too much trouble. We would highly recommend them
Mark Mckee
Mark Mckee
2023-07-05
Great company - highly recommend
Paul Black
Paul Black
2023-06-27
Google searched ‘stairlift’ for our elderly and vulnerable neighbour. The top ranked company name was Stairlift Solutions Ni. I needed an immediate installation and they could not have been more helpful. Very quick, efficient and reasonably priced. Once install was complete they took the time to carefully explain everything. This was purchased in October ‘21 and they checked back with us a year later to ensure everything was ok and serviced the stairlift. They are approachable and friendly and have the customer’s best interests at heart. Thank you for making a difficult decision easy. I can not recommend high enough.
Philip Loughlin
Philip Loughlin
2023-06-26
At very short notice Stairlift Solutions were able to install a Stairlift at my parents property, very professional and sensitive to the situation. Couldn't recommend them highly enough.
Nell Watson
Nell Watson
2023-02-07
Absolutely brilliant experience. Knowledgeable, friendly, accommodating, courteous, and reasonably priced. Thank you!
Karen McCarthy
Karen McCarthy
2023-02-05
From the first phonecall Ann was so friendly and informative. Within a day James was out on site to give us the free no obligation quote, he was very pleasant to deal with and ran through all the options available to us, he also explained the warranty options in detail. My father in law was too ill and wasn't mobile enough to wait on one being provided by the health trust so we made the booking and 2 days later they were out on site to fit a reconditioned stairlift, (we asked for a reconditioned one as it was the cheaper option for us) the stairlift was first class and my father in law was delighted. Again the fitter was professional and friendly (I think his name was Chris) there was minimal mess and once finished the stairs and landing were spotless. We would have no hesitation recommending this company. They care alot about their customers!
Sam Anderson
Sam Anderson
2023-02-03
The team at Stairlift solutions Bangor did a fantastic job installing a lift for my aunt at short notice (located in Ballymena). Staff were friendly, responsive, efficient and trustworthy. They did the work quickly and made no mess. Many thanks, great job.
Sean Hanna
Sean Hanna
2022-09-04
Excellent service start to finish, really helpful on the phone walking through all options for my mom. We’re able to come out and do an assessment the same day we called and installed a few days later.
Kerry Phillips
Kerry Phillips
2022-08-10
Brilliant service! Completed a removal for me on quite short notice, and were able to reschedule no problem when Covid hit. Kim was in constant communication, really appreciated her assistance and advice. The 2 gentleman who removed the lift were professional, quick and very friendly. Would not hesitate to recommend.
Ash Peoples
Ash Peoples
2022-07-04
There are honestly no words to describe how absolutely amazing the staff at Stairlift solutions are! Be it from the effectiveness of the engineers doing the install to the friendly and wonderful staff in the office who went out of the way to get the lift to us asap! I know this is going to make a huge difference to my parents. Highly recommended!! Thank you again so much!
Google rating score: 4.9 of 5, based on 51 reviews
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