My aging mother had fallen and was experiencing difficulty going upstairs. I contacted the company early on a Monday morning and had a very pleasant and helpful conversation with Valerie. As a result my mother had a visitation the following day and her stairlift was installed on the Wednesday. A most professional process at a very competitive price and we cannot recommend this company highly enough. Many thanks to all from myself and my very relieved mother.

Than you for renewing my faith in good after sales service. I recently had a problem with my stairlift and upon receipt of my enquiry an engineer was dispatched to my home and upon arrival proceeded to address my problem in a friendly, courteous and professional manner. The work was carried out with absolute minimal disruption and to my complete satisfaction. Once again thank you for a great job well done.

I emailed the company on Sunday and was pleasantly surprised to receive a reply later that evening to arrange a visit by Michael, the company’s sales rep, the following day. He turned up at the arranged time and I have to say was one of the nicest guys and company reps I have ever met! Polite, courteous, completely knowledgeable about the product and gave us a complete picture of what we needed along with prices, warranties etc and was completely sympathetic to our situation as we required installation as quickly as could be arranged. Imagine our complete surprise and delight when he phoned later that evening to say their engineer would be with us the next day to install the stairlift. Randle, the installation engineer, again was with us at the arranged time and had the lift installed and operational in no time at all without a shred of evidence that he’d even been there!! After a full explanation of how the lift worked, various demonstrations of the remote controls, chair controls etc he left us feeling confident that my elderly mother would have absolutely no problems or fears in using the lift. I cannot praise highly enough the level of service from initial enquiry to operational completion. If you are in the market for a stairlift then go no where else.