Warranty & Aftercare

Stairlift Warranty & Aftercare

At Stairlift Solutions, all our stairlifts are extremely reliable and we really don’t anticipate any problems occurring, however in the unlikely event of a breakdown or in case an unforeseen repair is required, having an extended warranty or a service contract will provide you with total peace of mind.

We pride ourselves on our after-sales care and making sure we look after all our customers both old and new alike. Our professional team are always here 24 hours a day, 7 days a week to help and to fix any problems that might crop up but by purchasing an extended warranty you will then be fully covered for the call out, parts and labour costs should anything go wrong. Another advantage of taking out an extended warranty is that the stairlift will also be serviced for every year that it is covered.

We offer both short-term & long-term stairlift warranties including 1 year & 2-year warranties along with 3 year & 4-year long term warranties. 

Plus we can also offer a service contract instead which is a more flexible and cheaper alternative.

We provide affordable warranties or service contracts for all our stairlifts depending on your needs, both short term and long term. Our extended warranties and service contracts are not externally insurance backed.

We have over 800 reviews!

Browse through some of our 800+ reviews from Google, Yell, Which Trusted Traders & Facebook!

james mcevoy
james mcevoy
2024-06-27
My experience with Stairlift Solutions was and is very satisfactory from ordering to installing fast and efficient
Tara Ryan
Tara Ryan
2024-06-05
One of the best customer experiences I’ve had in some time. I needed a stair lift for my Mum in a hurry, Anne saw to it that all available options were laid out clearly for us, I made contact on the Thursday, confirmed order Friday, the lift was fitted on the following business day after a bank holiday. Fitting service was prompt and very professional. My Mum has so much more freedom around her house now. I would highly recommend this company. Thank you again!
Nadine Afshar
Nadine Afshar
2024-04-30
Recently had a stairlift installed for Dad, everyone I spoke to and who called out were all lovely, mannerly and helpful. We were under time pressure to get a lift installed due to hospital discharge and they worked it in for us. I would have no hesitation in recommending this company. Also the installation was hassle free, no mess, fast and followed by a demo. Very pleased. Thank you all so much ❤️
Ronnie Scott
Ronnie Scott
2024-03-19
Due to a recent disability I could no longer use my stairs,the only other alternative was a chairlift.I looked at a number of companies preferring a local business.After reading numerous reviews and testimonials I settled on Stairlifts Solutions.I contacted the company on a Friday,the surveyor came out on Monday with the chairlift fitted on Wednesday.There was no hard sell, the surveyor fulfilled what your needs were and the company would match any quote from other companies.The fitting was carried out by a efficient engineer (Ted) whose work clean,tidy,and first class.The fitting of lift from start to finish took around 90 minutes including operating instructions.Would have no trouble in recommending this company.
LA Leinster87
LA Leinster87
2024-03-11
Staff friendly and knowledgeable.
Bec Sturgess
Bec Sturgess
2024-03-04
There came a point when safety out weighed my fierce independence. I went to the showroom under protest and had no interest in engaging with the staff who in my mind were going to force me to face reality to make a sale. How wrong was I! Jen was great she totally understood my reluctance to get a stairlift, there was no pressure and Jen advised on the best situation for my circumstances. Even when my stair carpet was delayed being fitted, Jen never pressured me and just worked with the delay. Jen really put me at ease and was able to have appropriate banter with me, which I really appreciated making me feel comfortable when asking Jen absolutely anything. When my elderly mother came for a visit I needed a shower stool and Jen was my first port of call to see if she could help and my guardian angel pulled it out the bag and got me a shower stool within 10 minutes. I wouldn't feel comfortable asking anyone else for any type of aid. Jen is an absolute shiny star.
Philip Lyons
Philip Lyons
2024-01-03
First class service from start to finish! Enquired on a Tuesday fitted on Thursday!! Highly recommend
Dermot Hanna
Dermot Hanna
2023-11-17
Great service , speedy installation ordered on a Tuesday fitted on Friday . Very pleasant to deal with and nothing is too much trouble . Couple that with on call engineers to help should have any problems . Thiroughly recommend Stairlift Solutions to anyone
Gordon Cave
Gordon Cave
2023-09-22
Purchased a folding mobility scooter from this Company yesterday and it was delivered to my home today. This is my third purchase in the last 12 months and once again excellent professional yet friendly service from start to finish. Brilliant after sales service as well. A very focused customer care attitude. Highly recommend Stairlift Solutions NI
Save £100 on ANY stairlift & find out about our Price Promise!
Our Affiliations