We’re looking for an experienced engineer to join the team at our Newtownards showroom. You’ll install, service and repair stairlifts and other mobility products in customers’ homes across Northern Ireland and the border counties of the Republic of Ireland. You’ll also carry out stairlift surveys and help customers choose the right product.

We’re a local family business with more than 25 years’ experience and over 10,000 customers. Many of the people you’ll visit are older or less mobile, so a patient, friendly manner matters as much as your technical skill.

What you’ll do

Install, service, repair and remove stairlifts and other mobility products across Northern Ireland and the border counties
Sell stairlifts and other mobility products to customers
Carry out stairlift surveys, measuring every detail carefully
Prepare products fully before installation, and demonstrate each new installation to the customer
Handle calls to and from the office and customers
Take payments, including cash, and complete the paperwork
Take deliveries and help with general work at the showroom
Keep the rest of the team updated by phone and text during the day

What you’ll need

At least 3 years’ engineering experience
Experience dealing with customers by phone and face to face
GCSE or equivalent in Maths and English
A full, clean driving licence
Good with tools, and able to work on your own initiative and as part of a team
A sympathetic approach with older customers
Good communication, negotiating and influencing skills
Able to communicate effectively in English

It would help if you have

Experience with stairlifts or other mobility products
Experience working with older people
Sales experience
Experience handling cash
Good knowledge of Northern Ireland’s geography

Pay and benefits

£29,000 to £38,000 a year basic salary
Extra earnings from overtime, bonuses, commission on all sales, and standby call-outs
Fully fitted company van with tools, parts and spares
Company pension
Private medical insurance
Additional leave
Employee discount
On-site parking

Hours

Full-time and permanent. Monday to Friday, 9am to 5pm. You’ll be on standby once a month and need to be flexible about overtime when it’s needed.

Good to know

We’re an equal opportunities employer.
All successful applicants will be subject to a security clearance check.

How to apply

Fill in the form below and attach your CV. We’ll be in touch once we’ve reviewed your application.

Stairlift Installer & Engineer (Newtownards)