OUR REVIEWS

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I would just like to pass on our thanks for the excellent service received recently with the installation and removal of a stairlift. We were very impressed with the prompt and courteous service, and the professionalism of the staff. They went out of their way to assist us and we would recommend them without hesitation.

Karen Kavanagh - Belfast

I’m so glad I found you after trawling the net.
Thanks for giving my Nanna the independence to remain in her own home. You don’t realise how important these things are until you are faced with it.

Emma Rea - Fivemiletown

Thank you so much for the very quick and professional installment of our stairlift. To have it measured one day and installed the very next day was beyond all expectations. This will make our lives so much easier. We are very pleased with the service we received from yourselves.

Jim & Emma McEwan - Ballynahinch

Just a wee note of appreciation to both Ken and Michael for the terrific service I received when I contacted you firm and the speed in which my stairlift became a reality. I had talked for quite some time about getting one and eventually rang Stairlift Solutions on a Thursday morning. Michael called with me on the Thursday evening and had my stairlift installed the very next day – it took just 1 hour to install! It was certainly money well spent – it has completely changed my life. Thanks once again.

Laura Moore - Belfast

Thank you all for a very good job on providing me with comfortable access to all of my home. Right from the time of my initial enquiry through to the installation of my stairlift, and the follow-up checks, I have received a level of courtesy and service which I thought had long ago disappeared. Thank you all again for a great job well done.

Victor Moore - Dundalk

I wanted to write to thank you so much for helping us ensure that my Dad was able to leave hospital and return home without delay. It was a tall order to ask that you fit a stairlift at 48 hours notice in the middle of a snow storm, but you did just that and our whole family will always be grateful to you for caring enough to take the trouble to help us. If anyone else is reading this testimonial (as I read those posted previously) they can be assured that they will find excellent and personal customer service, great product and fair prices from you. I strongly recommend your company to anyone who is looking for traditional, reliable and honest work.

Patricia Slatter – Darragh Cross

Thank you for your visit to make sure my stairlift that you had installed was working properly, it has been wonderful to have and I feel it was money well spent. Many thanks again, I would recommend you to anyone thinking of getting a stairlift fitted.

Mr Pike - Donaghadee

A short note of thanks to Stairlift Solutions. My father feel ill overnight and mummy needed to get him up to bed. It would have been impossible for her to carry him as they are both elderly so on the Monday morning I rang Stairlift Solutions. They called that Monday night giving me a very good price and fitted it complete on Wednesday. A service second to none, mum and dad can’t live without the stairlift. Many thanks for your speedy service.

Mr Anderson – Newtownards

I recently had cause to procure urgently a stairlift for my elderly mother who was being discharged from hospital following surgery to repair her fractured neck of femur. There was little prior notice of her return home and no provision from occupational therapy experts for a stair lift. After some preliminary research on the internet I was advised to approach Stairlift Solutions.” I did so first thing on the morning of 10 January 2008 and spoke to the owner, Ken Wallace. We discussed the resolution of my difficulty and agreed on the arrangements for the installation of a stair lift in my mother’s house the following day. We finalised the cost but as I was going away on business Ken said we could sort out the paperwork at the beginning of the following week. The lift was installed as agreed on 11 January and this enabled my mother to return home at the start of the following week. In conclusion I can thoroughly and unreservedly recommend Stairlift Solutions to anyone needing their services. Their customer service and value for money are second to none. They have a pride in doing a good job and overall they understand the pressures that can arise in the situation I found myself in.

Glenn Thompson – Ballyhalbert

The installation by the staff at Stairlift Solutions of a stairlift into our narrow, curved staircase returned to my husband full access to all parts of our home. The work was carried out most efficiently by staff with many years’ experience. I am delighted to recommend their outstanding service.

Professor Valerie Hall - Belfast

I just felt I would write to thank you for fitting my stairlift in my home recently. It has made such a difference to my life, I can go up and down the stairs now with confidence. You fitted it with a minimum of disturbance and I am more than pleased with the results.

Eileen Fraser - Hillsborough

I have had the pleasure of using the services of Stairlift Solutions for almost five years now; having been attracted to them by the fact that they were a locally operated company who could meet family’s needs. Initially they provided a stairlift for use by my late father and are currently supplying one for use by my mother. In all that time I have always been very impressed with Ken and Michael. They are unfailingly courteous, professional, friendly and approachable; displaying a knowledge and expertise which inspires confidence in their ability to deliver a first-class service and goods at a reasonable and competitive price. In addition I have always found them to be sympathetic to, and fully understanding of, the very special needs of their customers; demonstrating a willingness to work with their customer to the mutual satisfaction of both. They also provide an excellent after sales service – any servicing requests are carried out within a reasonable time frame. In conclusion I would like to say that my family has never regretted using the products and services of Stairlift Solutions and would have no hesitation in recommending Ken and Michael to anyone needing to look at access issues in the home.

Liz McMonagle – L’Derry

I have no hesitation in recommending Stairlift Solutions who installed my Brooks Stairlift in such an efficient manner with no mess and completed it in such a short time. I sent a message to a friend recommending Stairlift Solutions as I know she required a stairlift and I was pleased to find the lady took my advice and had a stairlift installed by them. I was pleased when I received £100.00 from Stairlift Solutions as a result of this order.

Doris Rainey – Groomsport

I am delighted with the stairlift you supplied. It is marvellous. It enables me to get to the bathroom and bedroom and it saved me a lot of expense by not having to get a toilet downstairs.
It is a great invention!

Mrs McClean - Belfast

We had a Brooks Stairlift installed in February 2008 and we are delighted with the product. It was installed within a couple of hours in a very neat and tidy manner.
I would definitely recommend their services to anyone.

Mr & Mrs Brown - Carryduff

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