My aging mother had fallen and was experiencing difficulty going upstairs. I contacted the company early on a Monday morning and had a very pleasant and helpful conversation with Valerie. As a result my mother had a visitation the following day and her stairlift was installed on the Wednesday. A most professional process at a very competitive price and we cannot recommend this company highly enough. Many thanks to all from myself and my very relieved mother.
Robin Wilson - Lisburn
Brilliant company. Highly recommend. I had a stairlift fitted for my dad. Excellent friendly service. My father passed away within 12 months and Ken was absolutely brilliant. They removed the stairlift promptly for me. Every member of staff I had dealt with was 100% and the fitter Randle is very friendly and helpful. Would definitely make Stairlift Solutions my 1st call for a stair lift.
Debra - Dungannon
The politest person answered our first enquiries then the stairlift was installed within 2 days – amazing! The cleanest and most efficient job, i would recommend them to anyone – delighted!
Mrs Houston - Bangor
I would recommend this company to anyone buying a stairlift. A very professional service with clean and tidy workmanship.
Mrs McConnell - Dunmurry
Your service was very good and fast. People very helpful and pleasant on the telephone – had patience with older people. Would recommend your firm.
Jean Percival - Craigavon
Another company told me I could not have a stairlift at all but your man was extremely helpful. I can’t imagine any better service – quick, competent and very pleasant.
Miss Adair - Dundonald
I’m 100% happy with the product, staff and installation.
Mr McGinley - Newtownstewart
With my wife’s medical condition your stairlift has given her a longer life and the pressure off me. Thanks again.
Mr McKenzie - Dundonald
Thanks for arranging the stairlift for my dad so quickly. We have been impressed with your team, Michael, Randle and James have all been very easy to work with. The stairlift has brought my dad choices and freedom! Many thanks.
Susan - Belfast
Thanks to Michael, Randle and James, it was a pleasure doing business with you and your team.
Gerry Mullen - L'Derry
Thank you so much for the £100 commission cheque, it’s very generous of you. Both my dad and my sister in law mother are delighted with their stairlifts. Thanks for making it such a professional, polite and speedy service.
Thomas Turley - Belfast
Than you for renewing my faith in good after sales service. I recently had a problem with my stairlift and upon receipt of my enquiry an engineer was dispatched to my home and upon arrival proceeded to address my problem in a friendly, courteous and professional manner. The work was carried out with absolute minimal disruption and to my complete satisfaction. Once again thank you for a great job well done.
John Cassidy - Belfast
We were really impressed with the customer service and product knowledge/experience. This was not an easy purchase as it represented a need we hoped would resolve itself. Thank you very much for your professionalism.
Mr & Mrs Clements - Kilkeel
I write to congratulate your company on the outstanding service I received since contacting you yesterday. It’s fantastic to think that just 24 hours ago Michael came to discuss our requirements and now we have a stairlift installed, commissioned and fully operational. James did a first class job on the 2 hour installation and took the time to fully explain the operation of the lift. I am staggered, if a gold star for customer service was available one should be presented to your exceptional company. Only a family business such as yours could provide such a personal service which we appreciate so very much.
Harry Campbell - Warrenpoint
When we were visited and told of what happened step by step we knew the quality and the service offered was what we needed. The stairlift is a great advantage to us both!
Mr & Mrs McConnell - Dundonald
We were greatly impressed with the whole operation from beginning to end. First enquiry on the Wednesday, visit on the Thursday and the stairlift was installed on the Monday.
Mr & Mrs Fleming - Bangor
They were very helpful, especially the first man I spoke to on the phone, Ken. We’re completely satisfied with everyone and everything that was done in our home.
Mr & Mrs Nicholson - Dromara
We’re very happy with the stairlift, it has helped with pains in the knees and I can now walk with less pain.
Mr & Mrs Louden - Dundonald
A big massive thank you to these very kind people. Now we have disability access to our resource centre in Comber.
Ruth Magee - Neurodiversity UK - Comber
I emailed the company on Sunday and was pleasantly surprised to receive a reply later that evening to arrange a visit by Michael, the company’s sales rep, the following day. He turned up at the arranged time and I have to say was one of the nicest guys and company reps I have ever met! Polite, courteous, completely knowledgeable about the product and gave us a complete picture of what we needed along with prices, warranties etc and was completely sympathetic to our situation as we required installation as quickly as could be arranged. Imagine our complete surprise and delight when he phoned later that evening to say their engineer would be with us the next day to install the stairlift. Randle, the installation engineer, again was with us at the arranged time and had the lift installed and operational in no time at all without a shred of evidence that he’d even been there!! After a full explanation of how the lift worked, various demonstrations of the remote controls, chair controls etc he left us feeling confident that my elderly mother would have absolutely no problems or fears in using the lift. I cannot praise highly enough the level of service from initial enquiry to operational completion. If you are in the market for a stairlift then go no where else.
Mr Stewart - Antrim
Thanks to Christine and everyone for the great service. My mother is able to sleep upstairs in bed again and I’m very pleased with the service.
Mrs McCrystal - Ballymena
Excellent service, well pleased with the product!
Mrs Greene - Kilkeel
Their price and quality compared favourably with other suppliers we had researched. I am delighted a the stairlift was installed so quickly after contacting them. I now feel more confident as the proximity to me of Stairlift Solutions locally means i can contact them if anything goes wrong and have it put right in a short time.
Mrs Bryan - Ballywalter
Just to thank Ken and Randle for prompt service and willing and helpful approach. Randle made the transition for daddy an easier and less negative one, thank you.
Alison Lozowsky - Finaghy