Really happy with the stairlift.

I recently purchased a stairlift to hire for my father who is very ill. Having the lift fitted presented a few challenges. I would like to pass on our thanks to James, who was extremely helpful throughout the process. He called at the house and spoke to the joiner prior to altering the stairs. James made a difficult situation easier to deal with. The lift has been a real Godsend for my Dad, who has limited time left with us, the lift means he can come downstairs for as long as possible, and retain some independence. James was polite, kind and took the time to speak to my Mum and explained everything with patience and interest. He’s an asset to your company.

You are more professional than others and it was a pleasure to deal with you.

I phoned 3 other companies at the time and they all said my stairs were too narrow – but where others failed, your company succeeded and that’s it in a nutshell! Jim was a most helpful technician, he was very pleasant and capable and is a good ambassador to your company. Thank you, my life is a lot easier now and my husband also needs to use the stairlift too.

We phoned on the day of lockdown with an emergency, James arrived on the same day and had it installed within 24 hours! Brilliant prompt service, especially during lockdown – excellent overall.

We enquired on the Friday about getting a stairlift fitted and it was installed the following Monday – all this during coronavirus lockdown – unbeatable!

I’m very pleased with the installation overall and would be happy to recommend to friends.

Many thanks for a great job done quickly and very efficiently. We just couldn’t manage without the stairlift.

We phoned on Thursday and the stairlift was fitted on Friday morning. We could not have asked for a better service and my wife finds it great that there are now no stairs to climb.

We didn’t need to enquire anywhere else as the information given to us was good enough for us to choose Stairlift Solutions. We can only say that the deal was perfect and the service provided was excellent.

James was very helpful and sorted me out very quickly.

The fact that you offer a buy back option makes you better than others.

Considering the difficulties going on at the time, the company did a thoroughly good job and you’re more personal with a better product than others.

So far very good and unlike others you’re local and family owned.

Acorn phoned me too often to try and hard sell but there was no pressure with you so I’m very happy I went with you.

Compared to others, you’re less expensive with a quicker installation and there is no middleman or salesman. It’s excellent, the speed is superb and I love the fact it has remotes to go up and down.

I’m completely happy with my stairlift. My husband is bed-bound and I don’t know how I could have managed without it. It’s neater and smaller than other makes and it looks so well in the hall.

Very pleased – 10/10!

You are better than others due to your buy back option available.

I liked the personal contact with the engineer. James was a very pleasant young man. Nothing was too much trouble for him, he’s a credit to your company.

I needed this in an emergency as I had fallen and broken my knee. Your prompt efficient service was very helpful and especially James.

Very satisfied, we praise it every day! Makes life so much easier.

A pleasant, family, local company who are easy to speak with.

I would like to say how totally pleased I was with your company, from my first initial contact to the installation of the stairlift. For us, speed was of the essence and you surpassed that, plus your engineer Sam is a first class tradesman – thank you!