I am writing to express our delight in the stairlift that we had installed a few weeks ago. The service was first class and nothing was too much for Randle who fitted the lift, plus any phone calls to the office were always answered in a very friendly manner. Thank you so much for everything.

I just wanted to write to say thank you for the level of service you provided to my parents recently, when you installed a stairlift for them. They couldn’t praise your team highly enough. Understandably they were quite anxious at the disruption that was necessary for this installation to happen (the electric box being shifted etc) but they were very impressed at how easy the job was once you got to do your bit! Mum is delighted she can now get around the house much more easily (and safely) and I must admit I sleep easier in my bed at night too, knowing that she is safe!

I often find that people are quick to criticise when things go wrong, but rarely take the opportunity to praise a good job well done. I certainly wouldn’t hesitate to recommend you to anyone based on my parents comments.

Thank you once again for the outstanding job you did from the sales pitch to the installation.

Many thanks for your speedy service, a great job and Randle was kind enough to show us how it all worked. Both my wife and myself are well pleased, many thanks.

Thank you for the excellent service I received from my first phone call to the quick and efficient manner Randle installed my lift with no fuss and no mess. You certainly do “what it says on the tin” – a speedy, courteous, efficient service.

Many thanks for all your help with this, Mum is so happy to be able to go upstairs and have normal use of her home again! We look forward to the subsequent improvement this will mean in relation to her health and well being.

Thank you for sorting out my mother’s stairlift.
Already it has made a big difference to her life. Your sales and installation service are second to none. Many thanks.

Thank you for your speedy service. A great job.

The stairlift is a great job and is really helping my Mum & Dad. Thank you for getting it installed at short notice and for keeping me informed at all times. Randle who installed it, completed the job with minimum fuss and explained how the lift works very well. The whole process was a pleasure in what are difficult times for us and we would highly recommend you.

We would just like to thank Michael and all the staff at Stairlift Solutions for all your help and support.

The stairlift is brilliant!

We can’t speak highly enough of the service and respect offered by Stairlift Solutions. Ken came to our home on a Saturday evening after we contacted him on the same Saturday morning, the specialised equipment was installed within a week and the fitter (Randle) arrived on time and gave an excellent product demonstration followed by a clean and efficient installation. We are delighted with the product and it has brought about a major change in our home. Excellent all round and highly recommended.

I would like to thank you for the efficient manner in which your company have installed my stairlift. I would not have believed that from survey to installation would only take a couple of HOURS – well done! Thanks to Michael and Randle for the professional manner in which they answered any questions I had about the stairlift. For anyone who may wish to have a stairlift installed I would highly recommend Stairlift Solutions.

I would just like to pass on our thanks for the excellent service received recently with the installation and removal of a stairlift. We were very impressed with the prompt and courteous service, and the professionalism of the staff. They went out of their way to assist us and we would recommend them without hesitation.

I’m so glad I found you after trawling the net.
Thanks for giving my Nanna the independence to remain in her own home. You don’t realise how important these things are until you are faced with it.

Thank you so much for the very quick and professional installment of our stairlift. To have it measured one day and installed the very next day was beyond all expectations. This will make our lives so much easier. We are very pleased with the service we received from yourselves.

Just a wee note of appreciation to both Ken and Michael for the terrific service I received when I contacted you firm and the speed in which my stairlift became a reality. I had talked for quite some time about getting one and eventually rang Stairlift Solutions on a Thursday morning. Michael called with me on the Thursday evening and had my stairlift installed the very next day – it took just 1 hour to install! It was certainly money well spent – it has completely changed my life. Thanks once again.

Thank you all for a very good job on providing me with comfortable access to all of my home. Right from the time of my initial enquiry through to the installation of my stairlift, and the follow-up checks, I have received a level of courtesy and service which I thought had long ago disappeared. Thank you all again for a great job well done.

I wanted to write to thank you so much for helping us ensure that my Dad was able to leave hospital and return home without delay. It was a tall order to ask that you fit a stairlift at 48 hours notice in the middle of a snow storm, but you did just that and our whole family will always be grateful to you for caring enough to take the trouble to help us. If anyone else is reading this testimonial (as I read those posted previously) they can be assured that they will find excellent and personal customer service, great product and fair prices from you. I strongly recommend your company to anyone who is looking for traditional, reliable and honest work.

Thank you for your visit to make sure my stairlift that you had installed was working properly, it has been wonderful to have and I feel it was money well spent. Many thanks again, I would recommend you to anyone thinking of getting a stairlift fitted.

A short note of thanks to Stairlift Solutions. My father feel ill overnight and mummy needed to get him up to bed. It would have been impossible for her to carry him as they are both elderly so on the Monday morning I rang Stairlift Solutions. They called that Monday night giving me a very good price and fitted it complete on Wednesday. A service second to none, mum and dad can’t live without the stairlift. Many thanks for your speedy service.

I recently had cause to procure urgently a stairlift for my elderly mother who was being discharged from hospital following surgery to repair her fractured neck of femur. There was little prior notice of her return home and no provision from occupational therapy experts for a stair lift. After some preliminary research on the internet I was advised to approach Stairlift Solutions.” I did so first thing on the morning of 10 January 2008 and spoke to the owner, Ken Wallace. We discussed the resolution of my difficulty and agreed on the arrangements for the installation of a stair lift in my mother’s house the following day. We finalised the cost but as I was going away on business Ken said we could sort out the paperwork at the beginning of the following week. The lift was installed as agreed on 11 January and this enabled my mother to return home at the start of the following week. In conclusion I can thoroughly and unreservedly recommend Stairlift Solutions to anyone needing their services. Their customer service and value for money are second to none. They have a pride in doing a good job and overall they understand the pressures that can arise in the situation I found myself in.

The installation by the staff at Stairlift Solutions of a stairlift into our narrow, curved staircase returned to my husband full access to all parts of our home. The work was carried out most efficiently by staff with many years’ experience. I am delighted to recommend their outstanding service.

I just felt I would write to thank you for fitting my stairlift in my home recently. It has made such a difference to my life, I can go up and down the stairs now with confidence. You fitted it with a minimum of disturbance and I am more than pleased with the results.

I have had the pleasure of using the services of Stairlift Solutions for almost five years now; having been attracted to them by the fact that they were a locally operated company who could meet family’s needs. Initially they provided a stairlift for use by my late father and are currently supplying one for use by my mother. In all that time I have always been very impressed with Ken and Michael. They are unfailingly courteous, professional, friendly and approachable; displaying a knowledge and expertise which inspires confidence in their ability to deliver a first-class service and goods at a reasonable and competitive price. In addition I have always found them to be sympathetic to, and fully understanding of, the very special needs of their customers; demonstrating a willingness to work with their customer to the mutual satisfaction of both. They also provide an excellent after sales service – any servicing requests are carried out within a reasonable time frame. In conclusion I would like to say that my family has never regretted using the products and services of Stairlift Solutions and would have no hesitation in recommending Ken and Michael to anyone needing to look at access issues in the home.

I have no hesitation in recommending Stairlift Solutions who installed my Brooks Stairlift in such an efficient manner with no mess and completed it in such a short time. I sent a message to a friend recommending Stairlift Solutions as I know she required a stairlift and I was pleased to find the lady took my advice and had a stairlift installed by them. I was pleased when I received £100.00 from Stairlift Solutions as a result of this order.